Terms Of Use

This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

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This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms for access or usage of www.lifelores.com (the “Website”).

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The platform accessible through the www.Lifelores.com (the “Website” or “Platform”) is provided LIFELORES LLP (hereinafter referred to as “us”, “we”, “LIFELORES” or the “Company”), a Indian entity with registered address at D-2 Ganesh Nagar, Pandav Nagar Complex Delhi-110092, and LLPIN: AAU-7343. The LLP is incorporated under the provisions of Limited Liability Partnership Act, 2008 and conducts business under the ‘LIFELORES’ trade name. You may contact us by sending an email to info@Lifelores.com

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Please note: lifelores is not and does not provide emergency services. If you think you have a medical or mental health emergency, or if at any time you are concerned about your care or treatment, call 100 or go to the nearest open clinic or emergency room.

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If you are considering or contemplating suicide or feel that you are a danger to yourself or to others, you must discontinue use of the website services immediately, call 100, or notify appropriate police or emergency medical personnel.

These terms of usage (“Terms”) govern your use of the Website and Services provided therein (“Services”). By using or visiting the Website, or by using any content or information provided as part of the Website/ Services, you shall be deemed to have read, understood, and accepted to be bound by these Terms. If you do not agree to these Terms, do not use this Website/ Services. Because these Terms are a legal contract between you and Lifelores, it is important that you review the Terms carefully before accessing or using the Website. These Terms are not intended to alter in any way or limit the terms or conditions of any other agreement that you may have with Lifelores, including without limitation the privacy policy (“Privacy Policy”).

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For the purpose of these Terms, wherever the context so requires "You", “Your”, “Customer” or “User” shall mean any natural person who uses the Website for availing the Services. The term “We”, “Us”, “Our”, “Lifelores” shall mean the Company, its employees, and authorised agents that perform any services on the Company’s behalf.

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1) GENERAL

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1.1

These terms of use (the “tou”) are the legal agreement between you and the Company, and govern the access to, browsing, and use of the Website. By accessing the Website, you accept to be bound by these tou. In the case you do not agree with the terms and conditions set forth herein, you must refrain from accessing and using the Website. Should you have any doubts in connection with these tou, please send an email to info@Lifelores.com.

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2) SERVICES

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2.1 Lifelores is an online platform (“Platform”) that helps people to connect with relevant Experts such as psychologists, psychotherapists, counsellors and experienced professionals for various services like counselling, therapy, guidance and consultation related to the mental, social and spiritual well-being.

2.2 Please note that Lifelores  does not provide any advice, therapy or any other information directly to the Users, and is a mere facilitator between Users and the relevant Expert.

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3) PURPOSE OF THE WEBSITE

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3.1 The purpose of the Website is to allows Users to connect with counsellors or other individuals ("Expert(s)") who provide counselling, therapy, guidance and professional consultation services.

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4)  INFORMATION AVAILABLE ON THE WEBSITE

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4.1

We make our best efforts to ensure that all general and business information available on the Website is comprehensive and error-free, and we periodically review the contents, information, and any other data of any kind included on the Website. However, you acknowledge and accept that all data available on the Website is provided for information purposes only, and that the Company does not warrant nor accept any liability for any errors existing in the information. We recommend you that you search from time to time for updates of, or amendments to, the contents of the Website.

4.2

We reserve the right to make changes to these Terms at any time. Any such modifications will become effective immediately upon posting to the Website and your continued use of the Website, and/or the Services constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms of Use as posted on the Website.

 

5) RESTRICTION ON THE USE OF THE PLATFORM BY CHILDREN OR MINOR

 

5.1

Use of the Website is available only to persons over the age of eighteen (18). If you are a minor i.e. Under the age of eighteen (18) years, you shall not register as a member of the Website and shall not sell or purchase any items on the Website, unless you are accessing this Website with parental guidance or guidance of a legal guardian. We reserve the right to terminate your membership and refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are under the age of eighteen (18) years and are accessing this Website without parental consent and guidance or consent and guidance of a legal guardian. We will not be liable for any harm caused to you on account of any use of the website without appropriate parental consent.

 

6) USE OF THE WEBSITE AND CONDUCT

 

6.1

Use of the Website

 

 

6.1.1

You must use the Website complying with law and public order. In particular, you undertake to not use the Website to pursue illegal purposes, contrary to the rights and legitimate interests of us or any other third party, or in any other manner that may tamper, disrupt, overload or otherwise damage the Website or the Services. You undertake to comply with any instructions or recommendations given by us or by any individual acting on behalf of the Company in connection with the use of the Website or the Services.

 

 

6.1.2

You shall not post or transmit through the Website any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

 

 

6.1.3

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Website in any medium; (ii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Website; (iii) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (iv) uploading invalid data, viruses, worms, or other software agents through the Website; (v) collecting or harvesting any personally identifiable information, including account names, from the Website; (vi) using the Website for any commercial purposes without having all necessary rights and licenses to the User Content; (vii) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (viii) interfering with the proper working of the Website; (ix) accessing any content on the Website through any technology or means other than those capabilities provided by the Website; or (x) bypassing the measures we may use to prevent or restrict access to the Website, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the content therein.

 

 

6.1.4

The platform does not include the provision of medical care, mental health services, or other professional services by us.

 

 

6.2

User Content Guidelines:

 

 

6.2.1

You are solely responsible for your conduct and any data that you submit, post or display on or via the Website. Lifelores shall have no liability for conduct in relation to your use of our Website. Violations of these Terms may result in legal consequences prescribed by the applicable laws.

 

 

6.2.2

The Website provides Users the facility to create, share and post content (together, "User Content"). Lifelores claims no ownership rights over User Content created by you. Lifelores has the right (but not the obligation) in its sole discretion to remove any User Content that is stored via the Website.

 

 

6.2.3

Lifelores takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts or sends through the Website. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. If your Content violates these Terms, you may bear legal responsibility for that content.

 

 

6.2.4

You agree not to post, store, transmit, create or share any User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libellous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); or (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships. You agree that any User Content that you create, store, or share does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. Lifelores reserves the right, but is not obligated, to reject and/or remove any User Content that Lifelores believes, in its sole discretion, violates these provisions. For the purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all Website therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

 

 

6.2.5

In connection with your User Content, you affirm, represent and warrant the following:

6.2.5.1 Your User Content and your use thereof as contemplated by these Terms and the Website will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights or privacy rights.

6.2.5.2 To the extent that you use the Website for any commercial purpose and your User Content contains any copyrighted material that is not your original work or in which you do not otherwise own the copyright, you have obtained all rights, licenses, consents, and permissions necessary in order to use that copyrighted material in connection with the creation and/or dissemination of that User Content using the Website.

6.2.5.3 Lifelores may exercise the rights to your User Content granted under these Terms without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.

6.2.5.4 Lifelores takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts, sends or otherwise makes available through the Website, whether directly or indirectly. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that Lifelores is only acting a passive conduit for the distribution and publication of your User Content. If your Content violates these Terms, you may bear legal responsibility for that content.

 

7) APPLICABILITY OF THESE TERMS

 

7.1

Your access to and use of the Services is conditioned on your compliance with these Terms and Conditions. By becoming a registered user and/or accessing and/or using the Services, the Site, or any portion of the Services or the Site, you agree to be bound by these Terms and Conditions and all applicable laws and regulations governing the Services.

7.2

If you do not agree with these Terms, you are not authorized to access or use the Services for any purpose. Additional terms and conditions applicable to specific areas of the Site or to particular transactions are also posted in particular areas of the Site and, together with these general Terms and Conditions, govern your use of those areas. If you do not agree with any of these additional terms and conditions, you are not authorized to access or use the Site.

7.3

By agreeing to this agreement you are also agreeing to the terms of the platform privacy policy available at https://www.lifelores.com/privacypolicy  (the "privacy policy"). The privacy policy is incorporated into and deemed a part of this agreement. The same rules that apply regarding changes and revisions of this agreement also apply to changes and revisions of the privacy policy

 

8) USER ACCOUNT

 

8.1

In order to use the Website, you may be required to provide information about yourself including your name, email address and other personal information ("Personal Information"). You agree that any information you provide to Lifelores on the Website will always be accurate, correct and up to date. You shall not impersonate someone else or provide account information, an email address or any other information that is not your own. The treatment of your Personal Information and other related information, shall be in accordance with the Lifelores Privacy Policy

8.2

You are responsible for maintaining the confidentiality of your account details at all times. Further, you are responsible for all activities that occur under your account.

 

9) PAYMENT, REFUND AND CANCELLATION POLICY

 

9.1

For more information on payment methods, charges and fees, the user shall refer to https://www.lifelores.com/book-online on the website. Lifelores reserves the right to change any or all parts of Payment policy without notice or liability to the user or any third-party.

9.2

We may charge for audio, and/or video-based counselling or therapy sessions and other programs. Information on payment methods, charges and fees, the user shall refer to the https://www.lifelores.com/book-online on the website. In addition to these Terms, a User shall also be bound by the terms (if any) mentioned for specific Service(s).

9.3

Lifelores reserves the right to change any or all parts of the Cancellation & Refund Policy without notice or liability to the user or any third-party.

9.4

Please note that the charges paid by a Customer, are not refundable. However, in the event a Customer is not satisfied with the Service provided by Lifelores, then they may send a mail to operations@lifelores.com. Lifelores will review each such mail, on a case to case basis, and may refund the charges paid, if it deems fit. If such a refund request is approved by us, we shall refund the payments to you within a period of 10 days (Ten) – 14 days (Fourteen) working days from the date of approval of the refund. The decisions of Lifelores on any such issue will be final and binding.

9.5

For any services purchased, the Lifelores team shall make 2 attempts to reach the customer for confirmation of the services. In case, the customer fails to respond within 48 hours of the last communication, the service will be treated as consumed and no refunds shall be provided by Lifelores.

9.6

For Audio, and/or Video Sessions, in case, the customer fails to turn up at the time of the appointment or session, appointment or session will be treated as consumed and no refunds shall be provided by Lifelores.

9.7

If You have paid for the session and we have assigned the therapist to you within 4 working days and you don’t wish to take the therapy in that case, no refund will be given to you.

9.8

In case, of technical difficulties during or at the time of the session, Lifelores will check with their assigned expert. If the case is adjudged to be genuine, the appointment shall be rescheduled.

9.9

If you wish to cancel your appointment or session for any reason before taking the session, no refund will be initiated for the same. Please be sure that you really need to take the therapy before making any payments.

9.10

If you are unhappy with the services, no partial or any refund will be given in this scenario. Only possibility which exists in this scenario is that we will consider to change your assigned therapist after carefully considering all the valid points and reasons. However, in the event you are not satisfied with the Service provided by Lifelores, then you may send an e-mail to contactusforenquiries@gmail.com. Lifelores will review each such mail, on a case to case basis, and may refund the charges paid, if it deems fit.

9.11

If you are not present at the assigned time of the session, you must tell the therapist at least 24 hours before the booked slot.

9.12

Lifelores holds the choice to change your appointment time and slot if required.

9.13

For any reschedules, the customer needs to inform Lifelores at least 24 hours in advance from the date of appointment or session. We may consider any requests for rescheduling received less than 24 hours prior to the appointment on a case to case basis, solely at our discretion. Lifelores will not entertain any requests for rescheduling appointments in case of a no-show from your end without prior notice.

9.14

Lifelores has the freedom to choose the time slot for you. You can inform your preferred time slot and request Lifelores to have the session as soon as possible but Lifelores will have the final say in choosing the day and time for you.

9.15

If, for any reason, an interaction between you and the expert is not made through the platform, you agree that it will be billed through the platform and that the standard platform charges will be charged and delivered to us even if the platform hasn’t been used for this interaction.

9.16

While availing any of the payment method(s) available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to (a) lack of authorization for any transactions; (b) any payment issues arising out of the transaction or (c) decline of such transaction for any reason.

9.17

The User agrees and accepts that all nuances and modalities relating to making payment using Internet Banking/ Debit/Credit Cards/ UPI /Wallet (“Virtual Payment Mode”) shall be separately governed by arrangement(s) / terms and conditions between the User and the relevant banks. We shall not be responsible, in any manner whatsoever, for any liability that may arise in relation to the Virtual Payment Modes (including any fraudulent transaction).

9.18

You understand, accept and agree that the payment facility provided by us, is neither a banking nor financial service.

9.19

Lifelores reserves its right to revise the charges for Services, at any time, without the requirement of any prior intimation to the User. Any such change shall be binding and effective on the User.

 

10) OWNERSHIP OF THE WEBSITE

 

10.1

All works, trademarks, software, or other contents and creations displayed on the Website or otherwise provided or made available by us through the Website or the Services are owned by the Company or have been licensed to us by their owner. Unless expressly granted by their corresponding rightsholders or by law, you do not have any use or ownership rights upon the above-mentioned contents and creations other than for the use of the Website and/or the Services under the terms and conditions described in these tou. Therefore, except when authorized in accordance with this section or these tou, you may not distribute, reproduce or copy, communicate to the public, transform or modify, adapt, translate, or otherwise use and exploit said works.

10.2

The Website contains content owned or licensed by Lifelores LLP (“Lifelores LLP Content”). Lifelores LLP owns and retains all rights in the Lifelores LLP Content. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Lifelores Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Lifelores Content.

10.3

The Lifelores name and logo are trademarks of Lifelores LLP, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Lifelores LLP, except with prior consent. In addition, all custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of Lifelores, and may not be copied, imitated or used, in whole or in part, without prior written permission from Lifelores LLP.

 

11) DISCLAIMERS

 

11.1

The advice or information provided by experts via the website is provided for informational purposes only and cannot be considered a substitute for examination by a doctor or other mental health professional. You are advised strongly against relying solely on, or make decisions based solely on advice provided by any expert.

11.2

You understand and agree that although an expert may be a counsellor, therapist or other mental health professional. Lifelores disclaims any and all liability for any consultation and therapy services rendered by a expert to you through the website. You further acknowledge and agree that you take full responsibility for the decision to access an expert through the website and to continue to interact with such individual(s), and that the role of lifelores is strictly limited to providing access to such experts to you.

11.3

Use of the services is not for emergencies. If you think you have a medical or mental health emergency, or if at any time you are concerned about your care or treatment, please go to the nearest hospital or health care provider.

11.4

The website is not a suicide helpline platform. If you are considering or contemplating suicide or feel that you are a danger to yourself or to others, you may discontinue use of the services immediately at your discretion and please notify appropriate police or emergency medical personnel. If you are thinking about suicide, immediately call a suicide prevention helpline such as AASRA 24x7 suicide/crisis intervention hotline +91-9820466726.

11.5

Your use of information provided on the website and availing of services on the website is solely at your own risk. Lifelores is not, and will not in any manner be involved in the practice of medicine or the provision of medical care.

 

12) INDEMNIFICATION

 

12.1

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms, or any use by you of the Website. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.

12.2

In the event of a dispute regarding any transaction conducted via the website, you hereby relieve lifelores, its affiliates, their respective officers, directors, shareholders, employees, sub-contractors and agents from all manner of actions, claims or demands and from any and all losses (direct, indirect, incidental or consequential), damages, costs or expenses, including,

without limitation, court costs and attorneys’ fees, which member may have against one or more of the above.

 

13) LIMITATION OF LIABILITY

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13.1

We make our best efforts to ensure that the Website is available and fully functional. However, to the maximum extent permitted under applicable law we do not warrant that the Website will always be available, undisrupted, and error-free. In particular but without limitation, we shall not be held liable in the event of:

13.1.1 Technical errors preventing a regular use of the Website and caused by force majeure circumstances, acts of God, or otherwise

13.1.2 Maintenance works impacting the availability and access of the Website;

13.1.3 Damages based on the contents of the Website;

13.1.4 Wrongful use of the Website, or use contrary to the law, these tou, or any other agreement between you and the Company;

13.1.5 Unauthorized third-party access to the Website or the Services;

13.1.6 Conflicts that arise between you and other users of the Website; or-Contents uploaded by you to the Website.

13.2

In no event will lifelores or its affiliates or any party involved in creating, producing, or delivering the website be liable for any direct, incidental, consequential, indirect, special, or punitive damages arising out of your access, use, misuse, or inability to use the website or any linked websites, or in connection with any failure of performance. These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if lifelores has been advised of the possibility of such damage.

13.3

By use of the website and the services, the user acknowledges that he/she is solely responsible for any and all actions, liabilities, consequences, decisions, behaviours (“conduct”) arising out of or in connection with the use of the website and/or services, and shall in no way hold lifelores and/or its affiliates responsible for such conduct.

 

14) RIGHTS TO USER CONTENT

 

14.1

If you share your User Content with Lifelores and/or link your User Content to Lifelores on a third party service and/or post content on any social media page owned and operated by Lifelores you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Lifelores a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Website and Lifelores’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of our Website (and derivative works thereof) in any media formats and through any media channels.

 

15) WARRANTY

 

15.1

The website is provided on an “as is” basis, and use of the website is at the user’s risk. To the maximum extent permitted by applicable law, the website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from lifelores or through the website will not create any warranty not expressly stated herein. Without limiting the foregoing, lifelores, its subsidiaries, its affiliates, and its licensors do not warrant that the content found on the website is accurate, reliable or correct; that the website will meet your requirements; that the website will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the website is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the website is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the website.

15.2

Lifelores does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the website or any hyperlinked website or service, and lifelores will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

 

16) EXCEPTIONS AND LIMITATIONS

 

16.1

Lifelores does not make any representation or warranty as to the quality or value of the services offered on the Website, or availability of Expert(s). Lifelores does not implicitly or explicitly support or endorse any services on the Website. Lifelores shall not be liable for any errors or omissions, whether on behalf of itself or third parties.

16.2

While Lifelores carries out background checks and verifications on all Experts, you understand and acknowledge that Lifelores does not endorse, recommend, warrant or guarantee to qualifications, expertise, claims or background of any Expert, or any service, advice, opinion, recommendation provided by a Expert. Nothing contained in these Terms, the Website or on any third party Website shall be considered as an endorsement, recommendation, referral, verification, warranty or guarantee with respect to (a) any Expert; (b) the Website or (c) any service, advice, opinion, recommendation made available via the Website or (d) the validity, accuracy, availability, completeness, safety, legality, quality or applicability of any information made available via the Website.

16.3

You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.

16.4

You agree that Lifelores is not responsible for, and does not endorse, User Content posted within the Website. Lifelores does not have any obligation to prescreen, monitor, edit, or remove any User Content. If your User Content violates these Terms, you shall be solely responsible for any legal consequences with respect to such User Content.

16.5

Lifelores reserves the right to remove any User Content from the Website for any reason, without prior notice. User Content removed from the Website may continue to be stored by Lifelores, including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. Lifelores will not be liable to you for any modification, suspension, or discontinuation of the Website, or the loss of any User Content.

16.6

We may, without prior notice, change the Website, stop providing the Website or features of the Website, to you or to Users generally, or create usage limits for the Website. We may permanently or temporarily terminate or suspend your access to the Website, or delete any User Content without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.

 

17) TERMINATION

 

17.1

Lifelores may terminate these Terms for any reason at any time. Lifelores reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to and use of the Website, with or without prior notice. Otherwise applicable sections of the Terms shall survive termination. In addition to any termination rights, we reserve the right to enforce and prosecute any violations of these Terms.

 

18) PRIVACY AND Security

 

18.1

You understand that by using the Website you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy.

18.2

You understand that Lifelores cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

 

19) THIRD PARTY LINKS

 

19.1

The Website may contain links to other Websites (“Linked Websites”). The Linked Websites are not under the control of the Company. We are not responsible for the content of any Linked Website, including, without limitation to, any link contained in a Linked Website, or any changes or updates to a Linked Website.

19.2

We are not responsible for any form of transmission, whatsoever, received by the User from any Linked Website. We are providing these links only for convenience, and the inclusion of any such link does not imply endorsement by the Website, of the Linked Websites or any association with its operators or owners including the legal heirs or assigns thereof.

19.3

On accessing the Linked Websites, you shall be governed by the terms of use, privacy policy and such other additional policies of the Linked Websites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, products, services or other materials available on or through any Linked Websites or for any errors, defamatory content, libel, slander, omissions, falsehoods, obscene content, pornographic material, or any profanity contained therein.

 

20) AMENDMENTS TO THE WEBSITE

 

20.1

We may update, delete, amend or modify the Services, the Website, and the information provided through the Website from time to time. Likewise, we may delete access to the Services or the Website from time to time, by providing prior reasonable notice.

 

21) GOVERNING LAW AND DISPUTE RESOLUTION

 

21.1

The rights and obligations of the parties under these tou shall be governed by the laws of India, and the courts of Delhi shall have exclusive jurisdiction with respect to any dispute arising hereunder.

 

22) GRIEVANCE OFFICER

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22.1

In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the ‘Grievance Officer’ are provided below:

 

Name: Mr. Agranshu Deep

Phone No: 7827784951

E-mail Address: contactusforenquiries@gmail.com

Postal Address: Aarohi Home, Plot No-94 UGF, First Floor, Rajendra Nagar, Block-7, Sector 5, Sahibabad, Ghaziabad, Uttar Pradesh - 201005

 

23) MISCELLANEOUS PROVISIONS

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23.1

Entire Agreement: Unless otherwise specified herein, these Terms of Use for Services constitute the entire agreement between You and Lifelores in respect of the Services and supersedes all previous written and oral agreements between You and Lifelores, if any.

23.2

Survival: In the event of termination or expiration of these Terms for any reason, any provisions of these Terms that by their nature should survive termination of these Terms will survive termination of these Terms, unless contrary to the pertinent provisions herein stated.

23.3

Severability: If any term or provision in these Terms is held to be either illegal or unenforceable, in whole or in part, under any enactment or rule of law, such term or provision or part shall to that extent be deemed not to form part of these Terms, but the validity and enforceability of the remainder of these Terms shall not be affected.

23.4

Unenforceability: If any provision of these Terms or any word, phrase, clause, sentence, or other portion thereof should be held to be unenforceable or invalid for any reason, then provided that the essential consideration for entering into these Terms on the part of any Party is not unreasonably impaired, such provision or portion thereof shall be modified or deleted in such manner as to render these Terms as modified legal and enforceable to the maximum extent permitted under applicable laws.

23.5

No Waiver: No delay or omission by either Party hereto to exercise any right or power occurring upon any noncompliance or default by the other party with respect to any of the terms of these Terms shall impair any such right or power or be construed to be a waiver thereof. The terms and conditions of these Terms may be waived or amended only in writing or mutual agreement of the Parties. A waiver by either of the Parties hereto of any of the covenants, conditions, or agreements to be performed by the other shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, or agreement herein contained (whether or not the provision is similar).

23.6

Notices: Any notice required or permitted to be given to Lifelores hereunder shall be in writing and sent or transmitted by (i) registered or certified mail; (ii) hand-delivery; (iii) email; or (iv) internationally recognized courier service, provided its receipt is acknowledged and, dispatched or sent or transmitted to the address specified Lifelores. All notice required to be given under these Terms shall be addressed to:

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Name: Lifelores LLP

Postal Address: Aarohi Home, Plot No-94 UGF, First Floor, Rajendra Nagar, Block-7, Sector 5, Sahibabad, Ghaziabad, Uttar Pradesh - 201005

E-mail Address: contactusforenquiries@gmail.com